13. International Quality Conference

May 29th - June 1st, Kragujevac, Serbia

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Editorial board

Editor: Miladin Stefanović
Faculty of Engineering, University of Kragujevac
Editorial Assistant: dr Aleksandar Đorđević, docent
Faculty of Engineering, Kragujevac
Technical Editor: Tijana Cvetić
Faculty of Engineering, University of Kragujevac
Nikola Komatina
Faculty of Engineering, University of Kragujevac
Publisher: Faculty of Engineering
34000 KRAGUJEVAC
Sestre Janjic 6
Center for Quality
34000 KRAGUJEVAC
Sestre Janjić 6
Editorial Address: Center for Quality
34000 KRAGUJEVAC
Sestre Janjić 6
Frequency: 2 issues per year
Printing: Inter Print, Kragujevac
No. of copies: 200
Issn: 2620 - 2832

Programme Committee


Scientific board:

Slavko Arsovski, Faculty of Engineering, University of Kragujevac, Kragujevac, Serbia, president Zdravko Krivokapić, Faculty of Mechanical Engineering, University of Montenegro, Podgorica, Montenegro, vice president Zoran Punoševac, AQS, Kruševac, Serbia, vice president Slaviša Moljević, University of East Sarajevo, Bosnia and Herzegovina, vice president

Program Scientific Committee:

1. Tadeusz Sikora, The Department of Quality Management, Cracow University of Economics, Kraków, Poland 2. Lula Paweł, Cracow University of Economics, Poland 3. Cristiano Fragassa, Alma Mater Studiorum Universita di Bologna, Italy 4. Ezendu Ariwa, London Metropolitan Business School, London Metropolitan University, UK
5. Tadeja Jere Jakulin, University of Primorska, Koper, Slovenia 6. Nikolina Ljepava, American University in the Emirates, United Arab Emirates 7. Milan Perović, Faculty of Mechanical Engineering, University of Montenegro, Podgorica, Montenegro 8. Zora Arsovski, Faculty Of Economics, University of Kragujevac, Kragujevac, Srbija
9. Goran Putnik, University of Minho, Braga, Portugal 10. Martí Casadesús, AQU Catalunya, Barcelona, Spain 11. Iñaki Heras, Universidad del País Vasco, San Sebastian, Spain 12. Samuel Fosso Wamba, Toulouse Business School, Federal University of Toulouse Midi-Pyrénées, Toulouse, France
13. Stanislav Karapetrović, University of Alberta, Edmonton, Canada 14. Evandro Eduardo Broday, Federal University of Technology Paraná, Paraná, Brasil 15. Vladimir Senic, Faculty of Hotel Management and Tourism, University of Kragujevac, Serbia 16. Miladin Stefanović, Faculty of Engineering, University of Kragujevac, Kragujevac, Serbia
17. Miodrag Lazić, Faculty of Engineering, University of Kragujevac, Kragujevac, Serbia 18. Božidar Krstić, Faculty of Engineering, University of Kragujevac, Kragujevac, Serbia 19. Nikola Stefanovic, Singidunum University, Beograd, Serbia 20. Aleksandar Vujović, Faculty of Mechanical Engineering, University of Montenegro, Podgorica, Montenegro
21. Prasun Das, SQC & OR Division of the Indian Statistical Institute (ISI), Kolkata, India 22. Muafi, Universitas Islam Indonesia Yogyakarta, Indonesia 23. Ayşegül Akdogan Eker, Yıldız Technical, University Mechanical Faculty, Beşiktaş/İstanbul, Turkey 24. Norizan Kassim, University of Nizwa, Oman
25. Changiz Valmohammadi, Taylor's University, Malaysia 26. Ali Ahmadi Awwad Rawabdeh, Faculty of Economics and Administrative Sciences, Yarmouk University, Irbid, Jordan 27. Ibrahim Badi, Department Mechanical Engineering, Misurata University, Misurata, Libya 28. Michael Olarewaju Ogundele, Department of Education Foundations, Faculty of Education, University of Jos, Jos, Nigeria
29. Bülent Eker, Namık Kemal University, Tekirdağ, Turkey 30. Abd-Elrahman, Ain Shams University Faculty of Commerce, Cairo, Egypt 31. Pablo Cabanelas, University of Vigo, Spain 32. George F. Fragulis, Western Macedonia University of Applied Sciences, Kila, Greece
33. Alina-Andreea Dragoescu Urlica, U.S.A.M.V.B. Timişoara, România 34. Paul M. Andre, AQE Group, Chicago, Illinois, USA 35. Krešimir Buntak, University North, Koprivnica-Varaždin, Croatia, Croatia 36. Клочков Юрий Сергеевич, Peter the Great St. Petersburg Polytechnic University, Russia
37. Osmo Kauppila, University of Oulu, Finland 38. Petroman Ioan, Faculty of Agricultural Management, U.S.A.M.V.B., Timişoara, România 39. Milan Erić, Faculty of Engineering, University of Kragujevac, Serbia 40. Mirko Đapić, Faculty of Mechanical and Civil Engineering in Kraljevo, University of Kragujevac, Serbia

Organizational committee:


Miladin Stefanović, Faculty of Engineering, University of Kragujevac, Kragujevac, Serbia, president Danijela Tadić, Faculty of Engineering, University of Kragujevac, Kragujevac, Serbia, vice president Aleksandar Aleksić, Faculty of Engineering, University of Kragujevac, Kragujevac, Serbia, secretary of the conference Snežana Nestić, Faculty of Engineering, University of Kragujevac, Kragujevac, Serbia, secretary of the conference
Marija Zahar Đorđević, Faculty of Engineering, University of Kragujevac, Kragujevac, Serbia, CIM center associate Hrvoje Puškarić, Faculty of Engineering, University of Kragujevac, Kragujevac, Serbia, CIM center associate Tijana Cvetić, Faculty of Engineering, University of Kragujevac, Kragujevac, Serbia, Center for Quality associate Nikola Komatina, Faculty of Engineering, University of Kragujevac, Kragujevac, Serbia, Center for Quality associate
Sandra Stefanović, Faculty of Engineering, University of Kragujevac, Kragujevac, Serbia Aleksandar Đorđević, Faculty of Engineering, University of Kragujevac, Kragujevac, Serbia Jovan Milivojević, Center for Quality Associate, Faculty of Engineering, Serbia Ivan Savović, Center for Quality Associate, Faculty of Engineering, Serbia

TOPICS

Scientific focus 1: Quality, broad perspective

Scientific focus 2: Quality Engineering and Management

Scientific focus 3: Quality and industry

Scientific focus 4: Quality in specific sectors and industries

    1. The Future of Quality and Organizational Excellence
    2. Business and Organizational Excellence
    3. Business and quality models
    4. Business process improvement
    5. Business Dynamics
    6. Leadership
    7. Customer Satisfaction
    1. Quality Tools
    2. Integrated Management Systems
    3. Occupational Health, Safety and Welfare in Manufacturing
    4. Quality and Safety in Food Production and Distribution
    5. Energy Management, Environmental Management and Waste Management
    6. Risk management and resilience
    7. Information security
    8. Operational Research and Quality Management
    9. Quality Engineering
    10. Process Innovation
    11. Supply Chain Quality Management
    12. Total Quality Management
    1. Road to Industry 4.0
    2. Quality 4.0
    3. Quality in industry
    4. Reliability & Maintenance
    5. Standardization
    6. Metrology and quality control
    7. Sustainability
    8. Lean Management
    9. WCM – World class manufacturing
    1. Quality management and reliability in the Aerospace industry
    2. Quality in automotive industry
    3. Quality in (higher) education
    4. Quality of EFL skill development
    5. Quality of ESP skill development
    6. Quality of EFL teaching and learning
    7. Quality of ESP teaching and learning
    8. Quality in tourism, hospitality and leisure
    9. Quality in human resource development
    10. Quality in finances and economy
    11. Quality in Urbanisam and Public sector
    12. Quality Management Entrepreneurship and Innovation
    13. Quality and testing of software
    14. Quality Management in different activity sectors
    15. Quality in media
    16. Quality and learning technologies
    17. Quality of GUIs, 3D modelling and animation technology

Scientific focus 5: Quality of life

Scientific focus 6: Sustainable growth

Scientific focus 7: Quality, innovation and technology transfer

2nd Festival of Ideas 2019

    1. Theoretical and empirical Approaches
    2. Local, Regional and Global Quality of Life
    3. Sustainable Development and Quality of Life
    4. Freedom and Quality of Life
    5. Quality and Quality of Life
    6. Impact of development of science and technology on quality of life
    7. Methodology of Quality of Life and Happiness
    8. Current Issues
    9. Perspectives of Quality of Life
    1. Quality and regional competitiveness
    2. Quality and culture
    3. Quality and creativity
    4. Quality and smart economy
    5. Quality and smart environment
    6. Quality and smart living
    7. Quality and innovation districts
    8. Quality and smart specialization
    9. Quality and leadership for smart growth
    1. Culture of Entrepreneurship – Academic entrepreneurship: institutional and organizational perspectives
    2. Creating an inclusive innovation ecosystem: Universities driving regional growth
    3. Technology transfer and intellectual property
    4. Portfolio Management
    5. Lean Startup Basics
    6. Design Thinking
    7. Growth Management
    8. Product Management
    9. Innovation centers, technology centers, parks and districts

    Second Festival of ideas will be held on May 31st 2019. The first Festival of ideas was held on May 11th 2019. List of topics is following, but not limited to:

    1. Global dynamics
    2. Global economy
    3. Business and society
    4. Focus on EU
    5. Knowledge and society
    6. Education
    7. Health and environment
    8. Science, technology and innovation
    9. Urban Environment
    10. Smart specialization

Table of content

1. Miloš Jelić, Ana Aksentijević Jelić 3-10

HUMAN GOVERNANCE FOR EXCELLENT ORGANIZATIONS

2. Paweł Lula, Renata Oczkowska, Anna Kovaleva, Sylwia Wiśniewska 11-18

METHODS OF COMPETENCY SCHEMA IDENTIFICATION AND EVALUATION

3. Paweł Lula, Renata Oczkowska, Anna Kovaleva, Sylwia Wiśniewska 19-22

THE IMPACT OF INTELLIGENT SYSTEMS FOR DECISION SUPPORT APPLICATION ON IMPROVEMENT OF THE BUSINESS DECISIONS QUALITY

4. Fadime Baştürk, Zekeriya Akturk 23-38

REFLECTION OF THE VIEWS OF PATIENTS AND EMPLOYEES ON THE MANAGEMENT SYSTEM FOR CONTINUOUS PROCESS COORDINATION: AN INDICATOR DEVELOPMENT STUDY

5. Svetomir Simonović 39-48

A CYBERNETIC VIEW OF QUALITY SYSTEM

6. Muhammad Farooq, Waqas Ali, Waqar Younas, Faisal Khalil-ur-Rehman, Qasim Ali Qurashi 49-58

THE ERA OF TRANSFORMATIVE MARKETING: SERVICE QUALITY OF MOBILE APP BASED TAXI SERVICES IN KUALA LUMPUR

7. Siti Resmi, Reza Widhar Pahlevi, Frans Sayekti 59-64

FINANCIAL LITERACY AS A DETERMINANT FACTOR IN BUSINESS GROWTH FOR CREATIVE MSMES IN YOGYAKARTA

8. Miloš Jovičic, Ivan Mačuzić, Arso Vukicević, Micaela Demichela 65-72

ENTERPRISE STRESS TESTING WITH SYSTEM DYNAMICS: A STATE OF RESEARCH AND CHALLENGES

9. Badawi, Wiwi Hartati, Istyakara Muslichah 73-82

INFORMATIONAL AND INTERPERSONAL JUSTICE TOWARDS SATISFACTION: THROUGH THE ROLE OF CUSTOMER EMOTION MEDIATION

10. Bornia Novita Sari Sabowo, Muafi 83-102

THE EFFECT OF ISLAMIC WORK ETHIC AND KNOWLEDGE SHARING TO INNOVATION CAPABILITY IN MODERATING ORGANIZATIONAL CITIZENSHIP BEHAVIOUR (OCB) AT PT. PERTAMINA (PERSERO) REVINERY UNIT V BALIKPAPAN

11. Intan Charadina Putri, Muafi 103-114

THE IMPACT OF SELECTION, TRAINING AND DEVELOPMENT ON ORGANIZATIONAL PERFORMANCE MODERATED BY ISLAMIC PRINCIPLES AT MAGELANG ISLAMIC HOSPITAL

12. Asep Ismail, Muafi 115-130

THE INFLUENCE OF TALENT MANAGEMENT, SERVANT LEADERSHIP AND TRUST IN EMPLOYEE PERFORMANCE MEDIATED BY ONLINE TRAINING (STUDY OF PT. RUMA EMPLOYEES)

13. Muafi, Tri Pujiastuti 131-142

THE EFFECTS OF AUTHENTIC LEADERSHIP AND SELF EFFICACY ON WORK ENGAGEMENT MEDIATED BY ORGANIZATIONAL COMMITMENTS (STUDY AT ALKAHFI TEACHERS ISLAMIC BOARDING SCHOOL SOMALANGU KEBUMEN)

14. Muafi, Muhammad Azim 143-162

THE EFFECTS OF SERVANT LEADERSHIP AND ORGANIZATIONAL CULTURE ON EMPLOYEE PERFORMANCE MEDIATED BY JOB SATISFACTION (STUDY AT ALKAHFI ISLAMIC BOARDING SCHOOL SOMALANGU KEBUMEN)

15. Raed Ibrahim 163-172

DIGITAL QUALITY MANAGEMENT SYSTEMS: BENEFITS AND CHALLENGES

16. Abd-Elrahman Abd-Elrahman 173-194

THE BALANCED ROCKET MODEL FOR MEASURING AND MANAGING ORGANIZATIONAL PERFORMANCE

17. Ana Globočnik Žunac, Vlatka Kordoš, Sanja Zlatić 195-202

RISK MANAGEMENT IN THE PROCESS OF USING THE EXTERNAL SERVICE SUPPLIER

18. Sofyan Ashari Nur 203-218

INNOVATION CAPABILITY, ABSORPTIVE CAPACITY AND SUPPLY CHAIN INTEGRATION IN SMES PERFORMANCE: CASE STUDY OF CREATIVE INDUSTRY IN YOGYAKARTA, INDONESIA

19. Dessy Isfianadewi 219-234

STRATEGIC ORIENTATION AND SUPPLY CHAIN QUALITY MANAGEMENT ON MSME'S QUALITY PERFORMANCE: CASE OF EARTHENWARE KASONGAN

20. Stefan Schmidt, Benjamin S. Godwin Schmidt 235-246

THE ROLE OF PACKAGING IN LOGISTICS PROCESSES - IMPACT ON SUSTAINABLE LOGISTICS IN THE FOOD SECTOR

21. Brane Novaković, Radoslav Grujić, Radomir Radovanović 247-256

THE RELATIONSHIP BETWEEN FOOD SAFETY KNOWLEDGE AND SUCCESSFUL IMPLEMENTATION FOOD SAFETY MANAGEMENT SYSTEM

22. Magdalena Niewczas-Dobrowolska, Tadeusz Sikora, Anna Prusak 257-260

ETHICS AND TRUST WHILE FOOD SAFETY CRISIS

23. Magdalena Niewczas-Dobrowolska, Tadeusz Sikora, Anna Prusak 261-272

FOOD RISK ANALYSIS

24. Jun Surjanti, Yoyok Soesatyo Sanaji, Setya Chendra Wihawa 273-284

THE TRA (THEORY OF REASONED ACTION) MODEL OF SUSTAINABLE BEHAVIORAL INTENTIONS (SBI) OF CULINARY SMES IN SURABAYA

25. Tamara Gvozdenović, Vedran Furtula, Gojko Krunić 285-294

IMPROVEMENT OF WATER SUPPLY SYSTEM AND WATER QUALITY SYSTEM FOR THE CITY OF TREBINJE BY CONSTRUCTION OF WATER FACILITY RESERVOIR VRELO OKO

26. Bülent Eker, Yalçin Karagözler 295-300

FIRE EMERGENCY MANAGEMENT

27. Solomon Akpoviroro Kowo, Olufemi Amos Akinbola, Olalekan Akinriola 301-312

THE IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT (TQM) IN THE TELECOMMUNICATION INDUSTRY: PROBLEMS AND PROSPECTS

28. Mirjana Jokanović, Aleksandra Koprivica 131-320

THE IMPACT OF THE SERVICE PROVIDER AND ТHE SERVICE RECIPIENT ON THE QUALITY OF THE SERVICE IN DIFFERENT SERVICE SYSTEMS

29. Samira Aamir Humaid Al Khayari, Norizan Mohd Kassim 321-334

SERVICE QUALITY: GAP IN AIR TRANSPORTATION

30. Anggi Gumilar, Dionisius W Danuanindito, Ivan Oliver, Jeanifer Gunawan, Sfenrianto Sfenrianto 335-348

FACTORS AFFECTING THE ACTUAL USE OF RIDE-HAILING SERVICES (GOJEK/GRAB) IN INDONESIA (JABODETABEK-REGION)

31. Marko Đapan, Arso Vukićević, Ivan Mačužić, Petar Todorović, Nastasija Mijović, Marija Savković 349-354

SAFETY 4.0: MODERN TALKING OR NECESSITY

32. Stefan Đurić, Bogdan Nedić, Jelena Baralić, Aleksandar Miljković 355-360

PYROTECHNIC SAFETY IN THE PROCESS OF DEMILITARIZATION OF EXPLOSIVE ORDNANCE FROM THE ASPECT OF APPLICATION OF NEW TECHNOLOGIES

33. Alsaddeeq Blaou, Ibrahim Badi, Mohd Abdol Rahman, Mohd Fahrul Bin Hassan 361-368

AN OCCUPATIONAL SAFETY AND HEALTH ASSESSMENT MODEL FOR LIBYAN IRON AND STEEL INDUSTRY

34. Marija Savković, Marko Đapan, Ivan Mačužić, Petar Todorović, Milan Radenković, Arso Vukićević, Nastasija Mijović 369-378

BARRIERS, CHALLEGNES AND OPPORTUNITIES TO IMPROVE OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT IN SMALL AND MEDIUM ENTERPRISES IN SERBIA: CASE STUDY APPROACH

35. Aleksandar Aleksić, Miloš Marković 379-386

COMMUNICATION MANAGEMENT ISSUES IN PRODUCTION SYSTEMS – CONFLICT STYLES ANALYSIS

36. Branko Popović 387-398

HOW TO GET GOOD PRODUCTION PROCESS?

37. Slavko Arsovski 397-404

SOCIAL ORIENTED QUALITY: FROM QUALITY 4.0 TOWARDS QUALITY 5.0

38. Sandra Milunović Koprivica, Aleksandar Marić, Olga Ristić, Slavko Arsovski 405-410

DECISION MAKING IN INDUSTRIAL ENTERPRISES IN CONDITIONS OF UNCERTAINTY

39. Elena G. Popkova 411-426

MANAGING ECONOMIC GROWTH ON THE BASIS OF NATIONAL PRODUCT QUALITY IN THE CONDITIONS OF INDUSTRY 4.0

40. Mirjana Misita, Dragan Milanović 427-432

ORGANIZATIONAL AND MANAGEMENT CHANGE IN INDUSTRY 4.0

41. Bogdan Nedić 433-442

GARTNER'S TOP STRATEGIC TECHNOLOGY TRENDS

42. Miladin Stefanović, Aleksandar Đorđević, Hrvoje Puškarić, Miloš Petronijević 443-448

WEB BASED CLOUD SOLUTION FOR SUPPORT OF QUALITY MANAGEMENT 4.0 IN THE CONCEPT OF INDUSTRY 4.0

43. Ljiljana Ilić, Aleksandar Đorđević, Milan Erić 449-456

BIG DATA AND OPEN DATA IN PUBLIC ENTERPRISES AS AN INITIAL STEP OF DIGITIZATION

44. Hrvoje Puškarić, Aleksandar Đorđević, Miladin Stefanović, Marija Zahar Đorđević 457-464

DEVELOPMENT OF WEB BASED APPLICATION USING SPA ARCHITECTURE

45. Filip Erić 465-472

MAIN PRINCIPLES OF DYNAMIC RANDOM ACCESS MEMORY (DRAM) AND ANALYSIS OF DRAM MARKET

46. Alessandro Greco, Giangiacomo Minak, Massimiliano Vaccari, Andrea Renzini 473-486

INDUSTRIAL PACKAGING: TECHNOLOGY, APPLICATIONS AND PRECAUTIONS IN THE CASE OF PALLETIZED PRODUCTS

47. Ayşegül Akdoğan Eker 487-494

SELECTION CRITERIA OF MATERIALS USED IN 3D PRINTERS

48. Aleksija Đurić, Ranka Gojković, Biljana Marković, Slaviša Moljević, Jelica Anić 495-500

LAYER THICKNESS INFLUENCE OF MACRO- AND MICROSTRUCTURE QUALITY OF 3D PRINTED PARTS

49. Makarand Upadhyaya, Asma Ayari 501-520

RELATIONSHIP BETWEEN EMPLOYER BRANDING, EMPLOYEE RETENTION AND COMMITMENT IN PHARMACEUTICAL INDUSTRY: AN EMPIRICAL INVESTIGATION

50. Jasna Radulović, Mina Vasković Jovanović, Miroslav Trajanović 521-526

FERROMAGNETICS IN MAGNETIC RESONANCE IMAGING

51. Jasna Radulović, Danijela Nikolić, Jasmina Skerlić, Mina Vasković Jovanović, Ljubiša Bojić 527-532

BUILDING INTEGRATED PHOTOVOLTAICS - POTENTIAL AND APPLICATION

52. Abd-Elrahman Abd-Elrahman 533-546

A REVIEW OF TELECOMMUNICATIONS SERVICE QUALITY DIMENSIONS

53. Jasna Radulović, Nikola Mijailović, Marijana Gavrilović Božović 547-552

IMPROVEMENT OF CT SCAN QUALITY BY REDUCING EFFECTIVE DOSE

54. Ilija Tabašević, Dragan D. Milanović 553-562

RESEARCH OF THE SCOPE OF TESTING REQUIRED FOR QUALIFICATION OF THE HVAC SYSTEM

55. Sonja Cherepnalkovska, Kristina Bombas Georgievska, Dejan Ristić 563-568

GLOBAL PROOF FOR CONSISTENT QUALITY - QUALITY CONSTRUCTION PRODUCT

56. Željka Radovanović 569-580

QUALITY CONTROL OF REBAR COUPLERS IN SPLICING OF REINFORCEMENT BARS

57. Marko Zlatić 581-590

TPM - TOTAL PRODUCTIVE MAINTENANCE

58. Ali A. A. Rawabdeh, Rami M. Tubaishat 591-596

THE WORLDWIDE SETTING OF HIGHER EDUCATION QUALITY ENHANCEMENT ACTIVITIES COUPLED WITH KPIS: AN OPEN COMPOSITION FOR YARMOUK UNIVERSITY IN JORDAN

59. Saida Khairova , Oksana Kulikova, Elena Khoroshilova, Sidorova Tamara Sidorova, Bari Khairov 597-606

ON THE QUALITY ENHANCEMENT CONDITIONS OF EDUCATIONAL PROCESSES IN UNIVERSITIES

60. Zorica Lazić 607-612

QUALITY AND INSPIRATIONAL TEACHING AT HIGHER EDUCATION INSTITUTIONS FROM THE STUDENT'S POINT OF VIEW

61. Marta Bogusławska-Tafelska, Natalia Malenko, Alina-Andreea Dragoescu Urlica 613-618

A ‘NEWPARADIGMATIC’ PERSPECTIVE ON EDUCATING STUDENTS BEYOND NARCISSISTIC MODELS. TOWARDS PSYCHO-LINGUISTIC QUALITY IN INTERPERSONAL COMMUNICATION

62. I.V. Veshneva, A.A. Bolshakov, R.A. Singatulin 619-628

THE TECHNOLOGY OF A FEEDBACK CHANEL DEVELOPMENT FOR IDENTIFY THE STUDENT STATE IN THE LEARNING ERGATIC VIRTUAL REALITY SYSTEM

63. Luka Marković 629-634

IMPROVEMENT OF BUSINESS PROCESSES IN PUBLIC UTILITY COMPANIES

64. Shirshendu Roy, Samar Bhattacharya, Prasun Das 635-644

ELEI- METRIC FOR MEASURING ELEARNING EFFECTIVENESS

65. Michael Ogundele 645-654

MANAGING DIGITAL LITERACY FOR QUALITY ASSURANCE OF FEDERAL UNIVERSITIES IN NORTH CENTRAL NIGERIA

66. Lulzime Kamberi, Alina-Andreea Dragoescu Urlica, Makfirete Ameti 655-662

ESP TEACHING IN HIGHER EDUCATION-CHALLENGES AND ISSUES

67. Margarita Tsyguleva 663-672

POTENTIAL OF FOREIGN LANGUAGES IN FORMING PROFESSIONAL COMPETENCY

68. Rizqi Adhyka Kusumawati, Muafi 673-680

QUALITY OF TRAINING AGAINST EMPLOYEE CAPABILITY IMPROVEMENT AT PT BNI SYARIAH

69. Alina-Andreea, Dragoescu Urlica, Laura-Ioana Coroama-Dorneanu, Lulzime Kamberi, Natalia Malenko 681-686

ESP FOR THE LIFE SCIENCES DESIGNING AN ENGLISH TEXTBOOK FOR SUSTAINABLE LEARNING

70. Elizabeta Mitreva 687-698

MANAGEMENT WITH THE SYSTEM OF EDUCATION AND MOTIVATION OF EMPLOYEES IN THE HOTEL INDUSTRY IN MACEDONIA

71. Ratna Roostika, Cahyo Putra Wibowo 699-712

TOURISM SHOPPING BEHAVIOR: THE ROLE OF DESTINATION IMAGE AND PERCEIVED QUALITY ON WORD-OF-MOUTH

72. Tamara Jakovljević, Tadeja Jere Jakulin, Gregor Papa 713-720

THE ROLE OF COLOR SENSING AND DIGITALIZATION ON THE LIFE QUALITY AND HEALTH TOURISM

73. Dragana Rejman Petrović, Zora Arsovski, Predrag Mimović 721-726

MODEL FOR MEASURING THE EFFICIENCY OF THE PRODUCTION PROCESS IN THE AUTOMOTIVE INDUSTRY

74. Cristiano Fragassa, Giangiacomo Minak, Marko Luković, Stefano Maglio 727-730

INNOVATION IN SOLAR VEHICLES: FROM THE IDEA TO THE PROTOTYPE IN LESS THAN 24 MONTHS

75. Ana Pavlović, Cristiano Fragassa, Giangiacomo Minak, Marko Luković 731-736

TOWARD A SUSTAINABLE MOBILITY: A SOLAR VEHICLE FOR A NEW QUALITY OF LIFE

76. Pavlína Mikulová, Andrés Carrión García 737-744

DETAILED ANALYSIS OF GRR STUDY RESULTS AND THEIR VISUALIZATION

77. Vojislav B. Krstić, Božidar V. Krstić 745-752

EFFECTIVENESS OF PREVENTIVE MAINTENANCE OF MOTOR VEHICLES

78. Nikola Komatina, Aleksandar Aleksić, Danijela Tadić 753-758

THE SIGNIFICANCE OF ELV RECYCLING EQUIPMENT FROM THE ASPECT OF PRESERVING NATURAL RESOURCES IN THE REPUBLIC OF SERBIA

79. Marija Savković, Aleksandar Aleksić, Danijela Tadić, Nikola Komatina, Tijana Cvetić 759-768

THE ANALYSIS OF THE IMPACT OF RECYCLING EQUIPMENT IN THE AUTOMOTIVE INDUSTRY IN TERMS OF CIRCULAR ECONOMY

80. Nikola Stefanović, Lidija Barjaktarović 769-774

FINANCING SMALL AND MEDIUM-SIZED ENTERPRISES AND ENHANCING QUALITY: PRIVATE EQUITY INSIGHTS

81. Slavko Arsovski 775-780

QUALITY OF LIFE AND SOCIETY 5.0

82. Ljubisa Bojić 781-786

SOCIAL CONNECTIONS AND WELLBEING

83. Paweł Nowicki, Piotr Kafel, Magdalena Wojnarowska 787-792

THE INFLUENCE OF CIRCULAR ECONOMY ON QUALITY OF LIFE

84. Danijela Nikolić, Šaša Jovanović, Jasmina Skerlić, Vanja Sustersić, Jasna Radulović 793-800

METHODOLOGY OF LIFE CYCLE SUSTAINABILITY ASSESSMENT

85. Tanja Radosević, Marija Runić-Ristić 801-814

QUALITY OF WORK LIFE SHOWN IN CORRELATIONS BETWEEN MPLOYEES WORK MOTIVATION AND INDICATORS OF EXTERNAL COMMUNICATION OF AN ORGANIZATION

86. Jolly Sahni 815-824

QUALITY OF WORK LIFE (QWL), QUALITY OF LIFE (QOL) AND HAPPINESS: EXPLORING THE LINKAGES FOR MILLENNIAL WORKFORCE

87. Bülent Eker 825-830

THE EFFECT OF DIGITAL TRANSFORMATION ON THE DEVELOPMENT OF QUALITY IN WORK LIFE

88. Zoran Antić, Zoran Nešić, Nevena Miletović, Đorđe Mihailović 831-836

SOME INFLUENTIAL ASPECTS ON THE QUALITY OF RAILWAY BUSINESS OPERATIONS

89. Alina Steblyanskaya, Zhen Wang, Nailya Gabdrahmanova 837-852

MATHEMATICAL DYNAMIC MODEL FOR “GREEN FINANCE” SUSTAINABLE GROWTH

90. Jasmina Skerlić, Danijela Nikolić, Jasna Radulović, Saša Jovanović, Aleksandar Mišković 853-860

TOWARD FUTURE: POSITIVE NET-ENERGY BUILDINGS

91. Tijana Cvetić, Marija Savković, Aleksandar Aleksić, Sonja Kostić 861-868

MARKET ANALYSIS IN THE REPUBLICS OF SERBIA FROM THE ASPECT OF THE CIRCULAR ECONOMY IN THE ELV DOMAIN

92. Sredko Durčić, Marija Blagojević, Olga Ristić 869-874

ENSURANCE OF QUALITY OF ENTRY, RECONSTRUCTION AND APPLICATION FOR CHANGING AGRICULTURAL GARDENS WITH THE USE OF INFORMATION TECHNOLOGIES

93. Srećko Durčić, Aleksandar Peulić, Momčilo Vujičić 875-882

RATIONAL SUSTAINABLE USE OF WASTE BIOMASS IN THE DEVELOPMENT OF THE LOCAL COMMUNITY

94. Rizky Abadhanny Pribadi 883-900

MARKETING MIX AND BRAND IMAGE ON PURCHASE DECISION AND POST PURCHASE BEHAVIOUR: CASE STUDY OF JOGJA BAY WATERPARK

95. Anna Prusak, Tadeusz Sikora, Magdalena Niewczas-Dobrowolska 901-910

ACADEMIC ENTREPRENEURSHIP IN LIGHT OF THE EU FUNDS IN POLAND 2014-2020

96. Sanja Puzović, Jasmina Vesić Vasovid, Vladan Paunovid, Zoran Nešić, Aleksandar Dragašević 911-918

AN ALYSIS OF THE SERBIA’S INNOVATION PROFILE

97. Milan Vukčević, Milan Perović, Srdjan Martić 919-928

INNOVATIVE CULTURE IN THE TERM OF QUALITY CULTUREE

98. Dino Tihić, Slaviša Moljević, Ranka Gojković 929-936

IMPACT OF INNOVATION ON THE GROWTH AND DEVELOPMENT OF SMEs IN BOSNIA & HERZEGOVINA

99. Slobodan Malbasić, Aleksić Aleksandar 937-944

OPEN INNOVATION AS A NEW PARADIGM IN RESEARCH AND BUSINESS

100. Adriana Vallejo, Stefos Efstathios, Mercy Guamán, María Banegas, Adrián Narvaez 945-958

THE EFFECTIVENESS OF APPLYING STORYTELLING IN ADVERTISING SPOTS

101. Muafi, Qurotul Uyun 959-968

THE ALIGNMENT OF INNOVATION STRATEGY, ISLAMIC HRM PRACTICES, AND ORGANIZATIONAL PERFORMANCE: A CONTINGENCY APPROACH

102. Jun Surjanti, Yoyok Soesatyo, Sanaji Sanaji, Setya Chendra Wibawa 969-978

HOW THE IMPLEMENTATION OF SCIENCE AND TECHNOLOGY TRANSFORMATION IN DEVELOPING POTENTIAL OF HIJAB SMEs IN GRESIK

103. Angelina Pavlović, Saša Jovanović, Slobodan Savić, Danijela Nikolić, Jasmina Skerlić 979-998

ANALYSIS OF NATURAL GAS CONSUMPTION IN HOUSESHOLDS

104. Slavko Arsovski, Zora Arsovski 989-996

MODELING SMART TOURISM

105. Nastasija Mijović, Petar Todorović, Ivan Mačužić, Marko Đapan, Arso Vukićević, Marija Savković 997-1004

LIQUIDITY AS PERFORMANCE INDICATOR – THE IMPACT OF MARKET CHANGES AND MANAGERIAL DECISIONS

106. Marta Bogusławska-Tafelska, Natalia Malenko, Alina-Andreea Dragoescu Urlica 1005-1010

A ‘NEWPARADIGMATIC’ PERSPECTIVE ON EDUCATING STUDENTS BEYOND NARCISSISTIC MODELS. TOWARDS PSYCHO-LINGUISTIC QUALITY IN INTERPERSONAL COMMUNICATION

107. Krešimir Buntak, Maja Mutavdžija, Matija Kovačić 1011-1018

A REVIEW ON MEASURING THE SUCCESS OF SMART CITY INITIATIVES

108. Dobrivoje Ćatić, Jasna Glišović 1019-1024

FAILURE ANALYSIS OF LIGHT COMMERCIAL VEHICLES’ BRAKING SYSTEM

109. Krešimir Buntak, Matija Kovačić, Ivana Martinčević 1025-1032

IMPACT OF MEDICAL LOGISTICS ON THE QUALITY OF LIFE OF HEALTH CARE USERS

110. Dobrivoje Ćatić, Milan Vasić, Jasna Glišović 1033-1038

ANALYSIS OF THE FAULT TREE OF THE CROP SPRAYER PUMP